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Busy Librarians

We’ve got your back.

From implementation to way down the track, you’re not alone when you’re working with Accessit.

Worldwide Support

Our support team is made up of experienced school librarians and IT experts who are based throughout the world and ready to help when you need it.

100% customer support satisfaction for 12 months running

A Library Partner From Day One

We’ve got the team to support you at every step of the journey from migration and beyond.

Migration

You keep working while our expert migration team works to migrate your library data for you.

Setup

We ensure your Accessit is set up for success with borrower sync, SSO, and your library parameters.

Training

Our team will give you the training you need to use Accessit with confidence. Plus, you’ll have access to our online training and support website.

Support

Our support team are experienced librarians who work across time zones, so you can send through a support ticket or call us when you need us.

Professional Development

We partner with leading experts throughout the world to provide free regular webinars, user groups, and training.

Professional Development & Support

Accessit Library student interface on a laptop and a tablet

Roadshows (NZ, AU, UK, US)

Connect with librarians from your region and learn from our team as well as leaders in your field. Our Roadshows are hugely popular with those that attend and give you real world professional development in a fun and supportive environment.

Find out more →

Training

Full one-to-one online training with our Accessit trainers is included when you join Accessit. Our trainers are experienced librarians who can help you learn how to get the most out of Accessit as well as ensure it is tailored to your library’s unique needs.

Free Webinars

Our support team regularly host training webinars to ensure you’re kept up to date with the latest Accessit features as well as continue to learn how to do more with Accessit no matter your level of experience. Plus, we work with thought leaders and library leaders from around the world to give librarians a chance to learn about the latest trends and research in the field from their work, research, and experience.

See free webinars →

User Groups

In select locations throughout the world our support team host user-groups at schools in their region or host live online sessions. These are free to attend and give you the chance to network with your local community as well as learn from them as they present alongside our team and share their knowledge.

Accessit Services

We know you sometimes need some extra help or a focused piece of training with an expert. Our Accessit Services packages are designed to help you with key tasks, from Stocktake help to having a librarian onsite to help you catalogue your library.

See Accessit Services →

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Which Accessit Service(s) are you interested in?