Beyond the Shelves: How Accessit Helps School Libraries Every Step of the Way
It’s not just about the software – it’s about the support.
When you choose a new library management system, you’re not just buying a product. You’re entering a partnership.
That’s why Accessit Library by Follett Software offers more than a platform – it’s a tool that helps schools get started, adjust, and succeed.
Whether you’re moving from spreadsheets or upgrading from another system, the journey can feel overwhelming. Accessit’s Customer Experience team are there to make the transition smooth, the setup easy, and your long-term success sustainable. Then when you want some help getting more out of Accessit, a quick check in or tune up as your library evolves, or just some extra help from experienced librarians, Accessit Services are specialist packages designed to give you the help you need in your busy library.
What’s included with Accessit Library?
- Migration to Accessit
The Accessit Migration team have been there and done that when it comes to moving your library data from an old system to Accessit. From exporting your old data and importing it to Accessit, the migration team will ensure that your data is ready to get working with in Accessit.
- Guided Implementation
Get started with confidence. Accessit’s onboarding team walks you through setup – from data migration to system configuration – with timelines tailored to your school calendar.
“Despite feeling nervous and overwhelmed at how much I had to do, I didn’t feel as though I was left to my own devices.” – Victoria Rovira, School Librarian, Croxley Danes School, UK
- Flexible Training Options
Your staff are busy. Accessit offers role-based training that adapts to your team’s availability and learning style.
- Live sessions for in-depth walk-throughs
- On-demand tutorials for quick refreshers
- Personalized coaching for advanced users
- Resources you can share with new hires or teacher-librarians
Don’t stress about getting it right – Accessit can simply respond to your team’s needs and teach you from there.
- Custom Configuration Support
Every school is different. Accessit helps you customize:
- Cataloging fields
- User roles and permissions
- Integrations with your SIS or LMS
This makes sure your Accessit instance feels like an extension of your school – not a cookie-cutter system.
- Ongoing Help Desk + Local Support
Accessit’s dedicated support team offers fast, knowledgeable help – not scripted responses. You’ll also have access to local teams who understand regional needs and time zones. No matter what you need, and when, the answer will be available to you.
Bonus: there’s an active global user community, so you’re never alone in your questions.
- Product Updates + Feature Guidance
As Accessit evolves, so do your tools. The Services team keeps you informed of:
- New feature rollouts
- Best practices for using updates
- Use cases from other schools
- Seasonal tips for catalog cleanups, audits, or reading program boosts
You’ll never have to figure it out on your own. Accessit is always changing in order to fit your needs as a librarian.
Why It Matters for Schools
Schools with rotating staff, evolving curricula, and multiple languages need fast onboarding and reliable support.
Accessit Services ensure that:
- You’re never stuck during setup
- Your staff are confident from the start
- You’re equipped to use the software to its full potential
Not Just Setup – Long-Term Partnership
You’ll gain a trusted partner who’s with you at every stage – from your first student logins to your annual report to your next library refresh.
Accessit’s approach isn’t one-size-fits-all. It’s one-size-fits-YOU.
This is seen best in their Accessit Services packages, a suite of “off-the-shelf” offerings that give you access to an experienced Accessit librarian to help you do everything from making Dazzling Dashboards to performing Stocktake/Inventory. In some locations there’s even the option to have one of the team come to your school to catalogue your library and get it setup and ready to go!
Learn more about Accessit Library
From initial rollout to day-to-day operations, Accessit Customer Experience team give schools the support they need to create efficient, inclusive, and high-impact libraries.
